合作夥伴

  • Overview

    Partnership for success
    ZALiP channel partners and ZALiP work together for success in the markets
    ZALiP Channel Partner Program (CPP)
    A comprehensive plan to offer values and support to ZALiP partners
    Products and support resources
    Wide-range product lines, comprehensive support and services specifically designed for ZALiP channel partners.

  • How to join ZALiP CPP?

    Application:download ZALiP CPP Application Form from ZALiP web site and fill it out to apply
    Account number:the ZALiP CPP account will be issued when the CPP application is approved
    ZALiP distributorship agreement:sign Distributorship Agreement with ZALiP to complete the process

  • ZALiP CPP Basics

    Purpose:to declare premises of ZALiP CPP, avoid possible market conflicts and show ZALiP product portfolio
    Contents:
    Territory:
    Areas covered:defined in Disti Agreement
    Principles:non-transferable; meet fair distribution
    Rights & obligations
    Rights:distribute product and get ZALiP support
    Obligations:provide biz proposal, follow ZALiP distribution policy, do promotional activities, biz review
    Type of distributorship:Exclusive- sole disti and standard- non-sole disti
    ZALiP product portfolio:
    LOHASmart:for consumer and carrier market
    BizSurf:for biz or corporate and carrier market
    SysLink:for special applications or M2M market

  • Price, Discount and Subsidy

    Purpose:Bilateral biz growth through clear pricing policy, discount, promotion and marketing subsidy arrangements
    Contents:
    ZALiP Price Table
    Release:monthly
    VSRP:proposed as for market pricing reference
    Discount: discount offer for encouraging volume order
    Ordering: easy and integrated of prices, discounts and offers
    Special Offer
    New product: for early order placement for new products
    Promotion: for products under promotional activities
    Project/tender: Make-it-work pricing strategy to win project/ tender
    Market Development Subsidy
    Calculation percentage from total order amount per quarter
    Use: disti promotion plan and activities executed for ZALiP products

  • Co-work Pre-Sales Activities

    Purpose:to plan market development for new product and provide support to disti for selling ZALiP products
    Contents:
    New product announcement
    New product preview:preview specs and features, 3G card compatibility, user benefits and certification plan etc.
    Sample evaluation: Alpha, Beta, PP/MP sample test
    FW bug-fix:to remove firmware bugs for better product reliability
    Ordering: easy and integrated of prices, discounts and offers
    Certification/ homologation
    Sole disti: lead by disti and supported by ZALiP
    Non-sole disti: lead by ZALiP and supported by disti
    Product & technical training
    Video program: online or offline training programs
    Promotion: for products under promotional activities
    On-site training: subject to arrangement in advance
    Release of support materials
    Sales related: flier, brochure design temp, news etc.
    Product related: brochure, product introduction, data book, QIG, UM, user scenario & benefits, product certification & function test reports

  • Co-work Market Development Activities

    Purpose:to develop market opportunities for new products and promote ZALiP brand name & its products
    Contents:
    New product launch:
    Announcement
    Release: news or event release by email and on ZALiP web site
    Recipient: ZALiP channel partner
    Support materials:
    preliminary product brochure, promotional flier, user scenarios & benefits, ZALiP Product Introduction etc.
    Distributor responsive activities
    Web announcement: e.g. new product promotion at home page
    Direct marketing: e.g. email or mail shot
    Events: e.g. local trade show or road show
    Advertisement and PR: e.g. product review, budgeted digital or traditional adverts on magazines or media
    ZALiP brand sustaining co-works
    Advertisement & media placement: reg. co-release ZALiP news, promotional activities, awards and product updates
    Commercial event: Bi-quarterly plan for trade show, seminar/ forum, road show
    Public relationship: contribution to social welfare for good community relationship & image
    Where-to-buy hyperlink: to appear at both ZALiP and partner’s web site
    Web-based promotion: for ZALiP product on disti web site
    Special promotions: e.g. special offer, discount to attract order

  • Post-sales ZALiP Tech Support

    Purpose:to answer product HW queries & resolve firmware bugs in an effective manner for channel partner
    Contents:
    Engineer training support
    RLevel-2 support: from ZALiP FAE to Disti’s engineer
    Support tools: online knowledge pool, UI Live demo, online tutorial center, case study
    Query:
    Multiple channels:ZALiP Tech Support Form, Team-Viewer, email, SKYPE, conference call
    Response time: within 24 hours
    Bug-fix time: aim to accomplish in 3 working days
    Bug-fix Procedure
    Diagnose: user scenario study
    Analysis of problem: difficulty of problem & time required for solution
    Solution implementation: keep customer posted of progress
    Verification and release: verify through user scenario simulation
    Firmware release
    Occasions: bug fixed, function enhanced, 3G data card compatibility update
    Notification: standardized Firmware Release Note by email, ZALiP web site

  • Post-sales Disti Tech Support- for client

    Purpose:co-work between Disti and ZALiP on tech support to achieve high customer satisfaction
    Contents
    Tech support within disti’s knowledge
    Level-1 support: from Disti FAE to client
    Support resources: disti plans sufficient tech support capacity and respond promptly
    Tech support beyond disti’s knowledge
    Level-2 support: from ZALiP FAE to client by email
    Procedure: Disti collect info and forward query to ZALiP FAE
    Coverage: reseller/ VAR and end user
    Required user information: model, FW version, user scenario, system logs etc.

  • Business Relation Maintenance

    Purpose:to update ZALiP channel partner of company activities, price and product, marketing materials
    Contents:
    Release Items
    Company related Release: company & special events, award on quarterly basis
    Product related release: product support materials, product review and case studies on monthly basis
    Price related release: ZALiP price table incl. discount & special offer on monthly basis
    Market material related release: materials for road show, trade show, direct marketing and adverts on monthly basis
    Release by
    Emai
    ZALiP web site

  • Business Review

    Purpose:to sort out sales, product issues, discuss marketing activities & support, services to grow sales
    Contents:
    Tool: Business Review Forms
    Review frequency: Review- quarterly, Reports- monthly
    Sales Review
    sales revenue, quantity, price and rolling forecast
    Product Review
    product roadmap, functions, features and specs
    Market Review
    market trends, co-work promotional activities
    Customer Satisfaction Review
    product quality, pre & post-sales support, logistics, RMA and customer care services
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